![]() ![]() Some of the customers we heard from say the limited access has been affecting their livelihood. ![]() A spokesperson told Local 10 News the decision was based off of feedback they had received from customers. This is why on Monday, Florida’s Department of Highway Safety and Motor Vehicles decided to revert to appointment-only services. The backlog of drivers needing services led to offices being overwhelmed. This after over a year of operating by appointment-only due to the pandemic, and those appointments are not easy to come by, as Local 10 reported last year. In July, offices in South Florida finally reopened to the public, but strictly on a walk-in only basis. They said, ‘We probably won’t even get to you today,’” says driver Brian Bendel. “I went there Wednesday and got there at noon. “I live down the street, and I always pass by and see the lines are crazy,” adds driver Tanice Farrington. “I tried to make it here around 7:30 or so, and there was already a huge crowd,” says driver Kerry Naranjo. If you’ve tried to get something done at a DMV office in South Florida in recent weeks, you may have encountered scenes and lines like the one’s mentioned in this story. – DMV offices in South Florida are back to operating on an appointment-only basis after more than three months of offering walk-in services, where offices were overwhelmed and customers were forced to wait hours in the sun. ![]()
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